Grow your business with a phone number that spells confidence.
1300 numbers are ten-digit business numbers that your customers can call at local call rates from any fixed line in Australia. A 1300 number usually acts as a single point of contact for your business and attracts customers from outside your local area, giving your business professional appeal and presence.The cost of a 1300 number call is shared between the caller and the business.
1300 numbers are inbound numbers that your business can use to receive incoming calls. All calls made to a 1300 number can be directed to any of your existing phone numbers called answerpoints. For example, you can have your 1300 number calls routed or redirected to your landline, office phone, mobile or even international phone numbers.
A 1300 number can give your business great flexibility over how you would like your inbound calls to be managed. By changing your answerpoints, you can determine how, where and when your calls are answered.
Did you know you can customise your 1300 number so that calls can be answered on your mobile after hours, or even redirected to a live answering service when you’re busy or unavailable?
There are so many clever ways to configure your 1300 number that can make a big difference to your business, improve operational efficiencies and support sales and marketing initiatives.
Caller
1300 Numbers
Landline
Mobile
Live Answering
If you have dialed a 1300 number to contact a business, you might notice professionally recorded greeting introducing the business you've called, or perhaps a voice prompt menu (IVR) asking you to select the relevant department you wish to speak to, before your call is redirected. Did you know that these are just some of the useful ways a 1300 number can be used?
1300 numbers can help your business by redirecting incoming calls based on the postcode or state-based location of the caller. You can also decide where your calls should be answered after hours or any time and day.
The flexibility and functionality of 1300 numbers far surpasses any other phone numbers for a business.
While 1300 numbers can help you manage your inbound calls, they are not used for making outbound calls. Any outgoing calls from your mobile or landline, will be using your existing service provider and your normal telco charges will apply.
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Getting an inbound number for your business can have many benefits. But, what is the difference between 1300 numbers and 1800 numbers, and how does a 13 number compare?
First off, the main difference between a 1300 number and 1800 number is the way the calls are charged. A 13 number on the other hand, is shorter with only a total of six-digits, making it a business number that is easy to recall.
Whether you choose a 1300, 1800 or 13 number for your business, inbound numbers help you appeal to more customers Australia-wide. A 1300 number is great marketing tool, is more memorable than a standard phone number and makes your business appear more professional.
| Inbound number |
Digits | Routing options |
Inbound call report |
IVR compatibility |
Toll-free for callers |
Goverment surcharge |
|---|---|---|---|---|---|---|
| 1300 numbers | 1300 XXX XXX |  |
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|
 |
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| 1800 numbers | 1800 XXX XXX | |
|
|
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| 13 numbers | 13 XX XX | |
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Annual charge $7980 + GST |
Digits
1300 XXX XXX
Routing options
Inbound call report
IVR compatibility
Toll-free for callers
Goverment surcharge
Digits
1800 XXX XXX
Routing options
Inbound call report
IVR compatibility
Toll-free for callers
Goverment surcharge
Digits
13 XXX XXX
Routing options
Inbound call report
IVR compatibility
Toll-free for callers
Goverment surcharge
Annual charge $7980 + GST
Among the many benefits of 1300 numbers, better call handling options is by far, the best reason to choose a 1300 number over a standard landline number for your business.
Because a 1300 number is literally a virtual phone number, it can be configured to manage your incoming calls exactly the way you want it. You can route your calls to answerpoints based on location, time and day or availability. Whatever your industry or how you operate, a 1300 number can be customised in hundreds of ways to suit your business and help you flourish.
Compared to a standard landline number, a 1300 number offers complete mobility and continuity because it is not tied to a geographic location. Take your phone number with you, when your business relocates or grows nationally. Provide local rates to your customers Australia-wide and attract a broader audience, regardless of where you are.
Absolutely. 1300 numbers are completely flexible. Unlike a landline number, your business 1300 number is not tied down to any single location. This means you are free to keep the same phone number regardless of where you move in Australia.
What benefits can a 1300 number offer?
There are multiple features and add-ons that can complement your business 1300 number. Aside from many call handling and routing options, you can add an IVR menu, professionally recorded messages as a business introduction or voice to email services – the benefits are endless.
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How can I manage callers from different locations?
If you run a business with multiple branches or locations, incoming calls can be automatically routed to the nearest location based on the call origin or using postcode prompting. Additionally, you can add a voice prompt menu recording at the beginning of the call, that allows callers to easily select the correct department they wish to speak to. This helps you manage calls for your business and reduce long wait times.
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Can I route after-hours calls to my mobile or an answering service?
Absolutely. Your 1300 number can be set up to route calls based on the time and day. This means you can easily send all your after-hours calls to your mobile or even a professional answering service that will answer in your business name and take messages on your behalf. With a 1300 number for your business, you may never have to miss a call again and capture every sales opportunity.
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Call charges to a 1300 number depends on the whether the call is made from a landline or a mobile, and also if the call is answered on a landline or a mobile. The caller is charged a local call rate when dialing from any Australian landline. For this reason, 1300 numbers are also called local call numbers. Call charges from a mobile varies depending on the caller's mobile service provider.
1300 Numbers Australia is a leading provider of 1300 number plans with highly competitive call rates and excellent customer service to match.
Cheap 1300 number plans are offered by many providers but are they backed by competitive call rates, call reporting, multiple routing options and features?
Choose a 1300 number plan with us because we're a trusted industry provider for more than a decade. Our 1300 number plans are straight forward, easy to understand, easy to set up with no lock-in contracts and no minimum monthly call spend.
With plans starting from $19 per month, here is what you get.
Each plan includes
Low monthly service fee
No call connect charge
No fixed-term or lock-in contracts
No minimum monthly spend
Free routing options
Free monthly inbound call report
Super-fast set up
Competitive call rates
Cheaper call rates
Unlimited local calls
Ideal for SMEs and business with larger call volumes
Get startedLow call rates
IVR
Advance routing options
Call recording
Voice to email
Call analytics
Self-managed online portal
Recorded business introduction
Best for inbound call management
Getting started.
You don't require additional equipment or set up to have a 1300 number. This is because 1300 numbers are considered as virtual numbers that works behind the scenes to manage your calls.
Porting your 1300 number to us is quick and easy. If you already have a 1300 number, call us today and we can help you transfer your number over to us without any disruption to your service. Port a 1300 number over to us and enjoy the super low rates and boost the capability of your existing 1300 number.
Absolutely! 1300 Numbers Australia have a large pool of available 1300 numbers and Smartnumbers to select from.
Prefer something a little more personal? If you don't find a 1300 number you love from our selection, choosing a personalised 1300 number such as a phone word or Smartnumber is easy as 123.
And you're good to go!
Getting a 1300 number for your business is one of the best ways to make your business appear more professional, help you extend your reach and instills confidence with your potential new customer. 1300 numbers help you stay ahead of your competition, capture more sales leads give you the flexibility of running your business your way.
Take the first step today! We can have your new business 1300 number set up and ready to take your business to the next level.
Let's get started
