1300 numbers for online business: do you really need one?
With 95% of Australians owning a computer of some kind, it’s no surprise that nearly a million people run a business from home. In fact, a third of these SMEs make the majority of their sales on the internet. While having a stable internet service is a given, another tool that SMEs should take advantage of are 1300 numbers for online business.
Increase your availability with 1300 numbers for online business
Running an online business comes with its own set of challenges. Without a brick and mortar store, you have to get creative and think of ways to reach out to your market on a tight budget. Having a website is not enough. In fact, studies show that most people who look for product information online call the business in the same day.
Getting a 1300 number shows you’re a legitimate business, even without a physical store. As a virtual number, setup is affordable with no upkeep at all. Offer local call rates and extend your reach nationwide without breaking a sweat.
Work where you’re most productive
1300 numbers make it easy for you to work from anywhere, on your own time. Take calls on your landline or mobile during the day, and route calls to an answering service after-hours. Create a call flow that works for your needs. Avoid missed calls and give clients the impression that you have a fully-staffed office. More importantly, pass on your added savings to your customers.
Build trust and credibility
Branding is all about standing out in a way that will benefit your clients. 1300 numbers are well known business numbers that make you look big and reliable. Offer value to your clients by offering local call rates across the country.
Another gain from having a 1300 number for business is better recall. Your number can serve as an ad in itself. Get a Smartnumber that spells out your business name or service; or get patterned numbers to make it easy for people to refer you to new clients.
Keep your personal life private
Your home and work life easily bleed into one another, most especially with an online business. 1300 numbers help you keep the two separate. Answer calls on your existing phones and keep your home numbers private. Avoid mixing up calls by using a Business Intro to greet callers to your business. Relax and detach from work by routing calls at the end of your work day.
Measure your ROI
Boost your e-commerce efforts with a 1300 number for online business to learn more about your customers. Use a different number for each campaign and track which are making ROI. Access your free call reports, track your usage, and view/pay your bills through your own web portal for full control over your service.
Learn to adapt to change
How flexible are you to change? Equip your business with the right tools and be resilient to changes. Choose a number that offers flexibility in the event of disruptions, natural disasters, and relocation.
The more you open up and communicate with your market, the faster your business will grow. Join us and learn more about the benefits of 1300 numbers for online business by calling 1300 50 10 50 or visiting the official 1300 Numbers Australia website at www.1300numbersaustralia.com.au.